How Long Will it Take To Get My Package?
If it is Express Shipping, item will arrive within a week after shipped. (Trackable)
**Please note that It is a average time required for normal delivery, sometime it delays due to the transportation, customs clearance, carrier’s handling procedures or other factors
What is the cheapest shipping method to EU?
If you are not in hurry, I reccomend you to choose Economy Shipping. Express cost you extra charge but Economy is free shipping.
(Update: Japan Post is not offering economy shipping because of Corona. So we have only express shipping right now)
Can i get bulk price?
Sorry, because of Corona, Shipping company dosenot offer bulk discount anymore.
How Should I to Contact if I Have Any Queries?
You can contact us from Contact Form any time. Please feel free to ask us .
How do i get items on pallet?
We do pallet only for sea shipping. It will take from 1month depending on the country you receive. If you want to do pallet, please us know from contact form.
How do i cancel my order?
If item is not shipped yet, you can cancel the order.
If the cancel is caused by your fault, your personal reason, or any other reason that is caused by you, you have to pay for canceling fees.
Canceling Fee : 4% of total order.
If you need to cancel, please contact us from contact form.
Do you ship to EU? (UK, France Italy etc)
Basically, we don’t ship to EU because there is strict importing regulation on their country.
If you can take all responsibility for the case of undelivered( declined by custom etc), we can ship but if Custom in your country decline importing items, we can not refund your payment.
If you agree all this risk, and still need shipment, please contact us from Contact Form page.