Frequently Asked Questions

This Agreement was last modified on 27th June 2019

General Information

What Currency is it?

It’s US dollar (USD)

Where are you locating at?

We are locating Yokohama City in Japan. We ship items directly from Japan.

How Do I Track My Order?

We will let you know the tracking number by email after you purchase. You can track your item at Japan Post office

Do I Need A Account To Place Order?

You don’t need to create account to place order. But if you place order many times, we reccomend you to make your account and manage your purchases.

Other FAQ

What SAL means?

SAL (Surface Air Lifted) is another name of economy shipping from Japan. It comes with tracking number, and takes 2-5 weeks to arrive.

How Long Will it Take To Get My Package?

If you choose Express shipping, item will arrive in about one week. For Economy, it will take 2-5 weeks.

**Please note that It is a average time required for normal delivery, sometime it delays due to┬áthe transportation, customs clearance, carrier’s handling procedures or other factors

What is the cheapest shipping method to EU?

If you are not in hurry, I reccomend you to choose Economy Shipping. Express cost you extra charge but Economy is free shipping.

Can i get bulk price?

Yes, we accept bulk offer. Minimum amount is 10 cases. Please contact us from Contact Form

How Should I to Contact if I Have Any Queries?

You can contact us from Contact Form any time. Please feel free to ask us .

How do i get items on pallet?

Pallet shipping is available only for customer who has done business with us more than 5 times before. If you have already done more than 5 times and interested in pallet, please contact us.